Disclaimer
Dear Customers!
Our Name says it all....
We are proud and honored to serve you with a friendly atmosphere to make you feel
secure and happy. We do not want any misunderstanding between the tour escort, company
and you at any time. Therefore, we request that you carefully read and understand
the terms and conditions given below. Any questions would be answered to the best
of our knowledge. Please feel free to ask if you have any doubts in your mind. Our
goal is to make your trip a great success.
Thank you,
Yours faithfully,
One World Tours LLC
TERMS AND CONDITIONS
Brochure Accuracy: Every effort is made to ensure brochure accuracy.
We reserve the right to change any brochure information before or after the tour
is booked due to any events beyond our control. Tour itinerary, tour price, departure
dates, hotels are subject to change. If we are aware of these sufficiently beforehand,
we will inform you at the time of booking, otherwise our tour escort or Local representative
will inform you of changes on tour.
Reservation and Payments: Early reservations are essential due to our
group size. Deposits and payments may be made by check or credit card (American
Express, MasterCard, and Visa) to One World Tours LLC. Travel Agents Payments: All
travel agents must remit the payment in full to One World Tours LLC before 15-25days
of the Tour dates. Please note that failure to do so will release the bookings and
all the reservations. There is USD 20.00 bank charge applied in all the Invoices
for remittance.
Travel Agents Reservation: The final confirmation must be given at least 20 days
before the tour starts.
Cancellation policy: Any cancellation made 45 days prior to the Tour date will not
be refunded for any reason whatsoever. Any cancellation – Cancellation 45 days or
more prior to the departure date: Non Refundable Booking and airline deposits Cancellation
45-30 days prior to the departure date: 50% of the land package cost Cancellation
30-15 days prior to the departure date: 75% of the land package cost Cancellation
15 days or less prior to the departure date or a ‘NO SHOW’ on the tour: 100% of
the total tour cost
NOTES: Air tickets once booked are NON-Refundable Cost of the Trip Include:
Hotels: The hotels will be provided based on category in the itinerary. Due to weekend
nights, convention period and any other major events in the city we reserve the
right to change the hotel away from the city center in order to maintain the hotel
category. Right is reserved to substitute hotels for those named in the brochure
when necessary. Specific bed types should be requested at time of registration and
cannot be guaranteed.
Luggage: Trip members are responsible for their luggage. Our local guide or tour
representative will take care of your luggage throughout the journey, but they are
not responsible for any losses or damages. All transportation and transfer of two
normal size suitcases. Travelers will be responsible for overweight charges imposed
by an airline or the company.
Meals: We will provide meals as mentioned in the itinerary. Please note that food
is served as per the basic meals. Any additional requirement in meals will be charged
at an additional cost. The meal will be provided wherever available and practical.
The meals will be standardized and any extra demands the clients have to pay directly
to the restaurant. The meal would be Vegetarian and Non Vegetarian. Any request
on meal would be considered as per the situation and the availability, but not responsible
if any extra cost is applied. Any meals skipped by the clients due to Airline delays,
personal issues or any other reason, no refunds will be provided. Any meals taken
besides mentioned in the itinerary will have to be on the clients personal cost.
We are not responsible for any such charges.
Sightseeing: The company will provide an English speaking guide. Any entrance fees
for places visited in the itinerary will be paid by the company. It is very important
that everyone follow the instruction given by our guides. Strict action would be
taken on violation laws or instructions. Our Local Guides will be present during
the City tour to explain and the places as mentioned in the itinerary.
Transfers: All transfers will be provided based on the itinerary. Please note that
the transfers may be private or SIC (seat in coach) basis.
Cost of the Trip Does not Include: Passport and Visa expenses, Gratuities, Excessive
baggage charges, laundry, premium wines, premium liquor, caviar, and all items of
personal nature, your personal shopping, expenses of guides, buses or cars for sightseeing
not included in the itinerary, and other items not mentioned as being included.
Travel Reservation (rail/air/ship): As the company has no control over the seats
provided by the airline. The passengers are bound to travel by the available seats,
and shall not be entitled to cancel the tour program on account of this. For any
change in airline, hotel or any other, date made by passenger’s amendments charges
will be applicable.
Insurance: The company cannot be responsible or liable for loss, damage or theft
of personal luggage and belongings, nor can be liable for personal injury, accident
or illness. The company offers trip cancellation or interruption, emergency medical
evacuation, baggage, accidents and sickness insurances to participants via reputable
Travel Protection providers. These costs are not included in the tour cost.
Responsibility: The company reserves the right without notice to withdraw any part
or the entire trip and to make such changes as may be necessary, and the resulting
extra cost, if any, shall be paid by the trip members. The company reserves the
right to change dates and traveling, if any natural calamity have occurred or for
the safety of the trip members. No refund will be given on changing dates.
Tour Cost: Tour costs are based on exchange rates and are subject to change depending
on international currency fluctuation, fuel surcharges and /or inflation. Prices
are quoted in U.S dollars.
Resolution Of Disputes: Any controversy or claim arising from, or relating to the
company shall be resolved by binding arbitration in accordance with the Commercial
Arbitration Rules of the American Arbitration Association, which arbitration proceedings
shall be conducted.
Validity: Itineraries, resort, hotels, airlines, cruise, rail, and prices published
in this brochure are subject to change any time without prior notice.
Legal discretion of the Company: It will provide by the company as per needed. It
includes, all the necessary rights needed by the company. The trip member shall
not claim the company by any means in which the company is not related. The hotel
services, rail services etc., that are not handled by the company will not be liable
for any damages or unsatisfactory customer service.
Cancellation: Due to any circumstances beyond our control like natural calamity,
political disturbances, security problems, bad weather, change in air schedule etc.,
if company pre pone or postpone or cancel some sites of the tour the passenger has
no rights to cancel the tour in such circumstances, and no refunds will be payable
for whatsoever reasons. Any personal emergency occurred and the member has to fly
back to hometown during the trip, no refund fro whatsoever shall be provided. No
refund shall be provided for unsatisfactory of the trip member during the trip.
For some reason if the member is not feeling well and cannot attend the sites or
programs the he or she is allowed to do so, with no refund payable for whatsoever
reasons. Any cancellation made by the trip member during the trip, will be additionally
charge for the cancellation fees, if any. The member shall have no refund if they
cancel the trip on the day of boarding, for what so ever reasons. Refunds will be
provided as per the prior cancellation dates before the boarding date. No refunds
will be payable, for any unused portion of the tour, due to whatsoever reasons.
Lastly, we also reserve the right to cancel a reservation without notice if we become
aware of, or if we are notified of any fraud or illegal activity associated with
this reservation.
Guaranteed Departure: Once the company has accepted the final payment for the journey,
the departure is guaranteed. The company will provide its highest hospitality from
the departure time till the arrival time to your hometown. Each and every member
of the tour will be under highest security and safety. The tour would be active,
excited, knowledgeable, and unique. The guides and the tour representative would
be very friendly and serve you at their best hospitality you have ever seen.